Frequently Asked Questions

Can I benefit from physical therapy treatment? 

 Everyone can benefit from physical therapy. By working with you and your doctor, we can discuss your options and help determine if physical therapy will be the right choice for you. Call us today to discuss your current condition or request an appointment now. 

Where can I find a physical therapist?

You have the right to receive physical therapy at any place you choose. At Coulter Physical Therapy, you will receive the highest quality care while achieving the results you are in search of.

Our clinic in Russellville, AR prides ourselves on providing a positive, encouraging environment with well-trained, friendly staff. We are confident in our ability to help you reach your goals and live a pain-free life.

What should I know about physical therapy?

With physical therapy, it’s important to know that the overall goal is to restore pain-free mobility and function and to prevent the injury or pain from recurring.

Physical therapy is a medical, hands-on approach to relieving pain and restoring function. Physical therapists are medical experts in musculoskeletal and neurological conditions and work closely with physicians.

Our physical therapists evaluate your movement patterns, identify the cause of your pain, and work to manage or eliminate it altogether.

While every patient’s condition and pain is unique, our physical therapist will use a variety of gentle hands-on techniques, exercises, and equipment to relieve pain quickly and restore your function to optimum levels.

Do physical therapy treatments cause pain?

Physical therapy is not meant to hurt, but to relieve pain! There is a chance, however, as you restore your mobility that your pain levels will fluctuate. You might experience some temporary soreness from using muscles that are weakened or recovering. Rest assured that this is a normal response to physical therapy treatment and not a cause for concern.

Good communication with our therapist will help minimize any discomfort. We want you on your way to quick pain relief and back to normal activities.

Do you treat my condition at your clinic?

Our physical therapists have graduated from accredited physical therapy programs and are state-licensed. Depending on the university, the physical therapy program is either a master’s or doctorate level degree.

Rest assured, our therapist is well trained to evaluate and treat your condition.

Physical therapists have years of university-level training in anatomy, physiology, kinesiology (the study of joint movement), neurology, and many of the other medical sciences. You’re in good hands!

How long will my appointment take?

Although all patients are different, typically, the first session lasts for 1 hour 15 minutes. Each session after that may be 45-60 minutes. The amount of time will be based on your specific needs, and our therapist will discuss this with you. 

What kind of clothing should I wear for my appointments?

Dress comfortably in clothes that allow easy access for the therapist to examine your problem areas.

For treatments, loose-fitting clothes that are comfortable for gentle exercises and supportive sneakers are often good choices to wear.

What is the best payment method for my sessions?

We accept cash, check, debit card, and credit card. We are happy to discuss payment plan options as well. It is our policy that payment is made at the time of service.

Your insurance benefits will be determined before your second visit, and you will be informed of what, if any, payment is necessary on that date.

Will my insurance cover my appointments?

 In most cases, insurance will cover a good portion, if not all, of your treatment costs. Coulter Physical Therapy will be happy to assist in contacting your insurance company and determining your coverage based on your individual policy.

For more information, visit our insurance plan page and please do not hesitate to contact our Russellville, AR physical therapy office. We do offer different payment options for your convenience.

What should I do if I don't have insurance? 

For patients who do not have insurance, we offer a discounted fee, due at the time of service. 

When will I start noticing relief?

Each patient’s diagnosis is different, so together with your referring physician, our therapist will develop a plan of care that is right for you.

Your plan of care and number of visits will be determined during your first visit and explained to you by our physical therapist.

I am feeling better, but I still want to continue my sessions - is that possible?

Yes, once you have completed your therapy sessions, our therapist will review your at-home continuing therapy program.

We can also participate in our Gain and Maintain program utilizing our gym and equipment to continue your recovery.

How can I schedule an appointment?

Our scheduling is easy and we offer a convenient location and appointment times for you. We have morning and evening appointments available to meet the demands of your busy schedule. Call us today at (479) 967-5155 or click here to request an appointment. 

How should I prepare for my first appointment? 

Please have your prescription and insurance card available when you call. This will allow us to verify your insurance benefits and provide you with an estimate of coverage.

To bring on your first visit:

• Fill out the patient information online. If you are unable to do this, please allow for extra time to fill out the information upon your arrival.
• Please wear comfortable clothing that allows easy access to your problem areas.
• Please arrive 15 minutes early to complete any remaining information, so you can maximize your time in your evaluation.
• Insurance information (we will make a copy of your card).
• A prescription (if needed) for physical therapy from your referring physician, ARNP, or PA.
• In case of an automobile accident or worker’s compensation claim, also bring any case manager or insurance adjuster contact names, phone numbers, and claim number.